Policies

Prior to purchase of your extra large wall art, please read our policies.

Coupon Codes

Coupon codes do NOT apply to original artwork or sales items. In the event the code is mistakenly applied to these items, the purchase will be canceled.

 

Shipping

Original paintings

The orders for original paintings are processed and shipped within one week. The shipping cost includes insurance within the USPS limits.

Reproductions

Our printing vendors are located in Southern California, and ship via USPS, UPS and FedEx, depending on size, weight, and the shipping address. We will send the customer the tracking number as soon as we receive it from our vendors. Order processing and shipping time depend on the size of the prints, the number of prints, and the vicinity of the recipient to the printer location.

 

Refunds and Exchanges

Original paintings

Shoa Gallery accepts returns within 7 days of the customer receiving the items. Return shipping costs will be the responsibility of the buyer. Repayment will be immediately processed after the returns are received in original condition and original packaging.

Reproductions

All reproductions are made to order. A replacement will be shipped immediately in case of production problems.

Return policy for canvas reproductions is as follows: within 7 days of receiving the items, the buyer will ship back the undamaged, unaltered artwork in original packaging. A 35% restocking fee will apply, and the rest will be refunded within 7 days of receipt of the returned artwork. Return shipping costs will be the responsibility of the buyer. 

No returns are accepted for wood and metal reproductions.

The vast majority of our return requests are due to incorrect size selection. Please measure your space carefully to avoid any return hassles.

Left Continue shopping
Your Order

You have no items in your cart